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South Carolina TV All Digital

Charter TV in Anderson, Asheville,  Greenville, Laurens, Marion, Simpsonville, Spartanburg and Waynesville South Carolina is going 100% digital! All analog broadcast channels will be removed and only the HD & Digital versions of the channels will be available on a rolling schedule each week. All affected TVs will need Charter-issued digital equipment to view all channels in your lineup.

TVs without Charter-issued digital equipment will lose access to Charter TV. If you already have Charter-issued digital equipment (Set-Top Box or CableCARD) on all of your TVs, you don't need to do anything for the all-digital upgrade. However, if you have TVs that are connected directly to Charter service without digital equipment, you will lose access to Charter on those TVs.

 

TV Viewing Benefits

This upgrade will improve your picture and sound quality, enabling Charter to offer you more HD channels and future enhancements such as more On Demand choices. You will experience better picture and sound quality, over 180 HD channels, over 10,000 On Demand choices with 1800+ HD On Demand titles, including movies in 3D and downloadable mobile channel apps.

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All Digital Schedules

We will begin notifying you with bill messages and letters beginning the week of September 7th, 2013

City Date
Anderson November 11, 2013
Asheville October 14 to October 21, 2013
Greenville October 28 through December 9, 2013
Laurens October 28, 2013
Marion October 7, 2013
Simpsonville October 28 through November 18, 2013
Spartanburg October 28 through December 2, 2013
Waynesville September 30, 2013

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How to Prepare

Simply add Charter-issued digital equipment (Digital Set-Top Box or CableCARD) to each TV in your home to experience better picture and sound quality, more On Demand choices and more HD channels.

Request your Charter-issued digital equipment today using one of the options below:

  1. Home Shipment- contact us and we can ship equipment directly to your home and you can install the equipment yourself.  Click here to learn more about TV Self Install.
  2. Stop by a Charter Store to pick up a self installation kit. Click here for information on installing Charter TV equipment.

For your convenience we have opened additional temporary Charter Stores where you can pick up Charter Digital equipment. Available dates and store hours vary by store location. For store details visit charter.com/digitalnow and enter your zip code.

North Carolina & South Carolina Charter Store Locations

City Address Regular Hours Expanded Hours Expanded Hours Dates
Greenville
17 Lindsay Ave, 29601 M-F: 9am-7pm
Sat: 9am-6pm
M-F: 8am-7pm
Sat: 9am-7pm
10/21/2013
to
12/16/2013
Simpsonville 2 Digital Place, 29681 M-F: 9am-6pm
Sat: 9am-6pm
M-F: 8am-7pm
Sat: 9am-6pm
10/21/2013
to
11/25/2013
Anderson 520 Hwy 29 By Pass N, 29621 M-F: 9am-6pm
Sat: 9am-6pm
M-F: 8am-7pm
Sat: 9am-7pm
11/4/2013
to
11/18/2013
Laurens 354 Templeton Road, 29360 M-F: 8:30am-5pm
Sat: Closed
M-F: 8am-7pm
Sat: 9am-7pm
10/21/2013
to
11/4/2013
Spartanburg 725 Union St, 29306 M-F: 9am-6pm
Sat: 9am-6pm
M-F: 8am-7pm
Sat: 9am-7pm
10/21/2013
to
12/9/2013
Asheville 89 Peachtree Road, 28803 M-F: 8am-7pm
Sat: 9am-6pm
M-F: 8am-7pm
Sat: 9am-6pm

10/7/2013
to
10/28/201

Waynesville 1496 Sulpher Springs Road, 28786 M-F: 8:30am-5pm
Sat: Closed
M-F: 8am-7pm
Sat: 9am-7pm
9/23/2013
to
10/1/201
Marion 451 N Main Street Suite 104, 28752 M-F: 8:30am-5pm
Sat: Closed
M-F: 8am-7pm
Sat: 9am-7pm
10/1/2013
to
10/14/201
New Greenville 1042 Woodruff Road, 29681 M-F: 9am-7pm
Sat: 9am-6pm
M-F: 8am-7pm
Sat: 9am-7pm
10/21/2013
to
12/16/2013

Call 1-888-619-5165 and arrange for a professional installation (there will be a Professional Installation fee of $29.99)

Activating your Charter-issued Digital Set-Top Box

After you have connected your Charter Digital set-top box to your TV, you will need to activate it to complete the installation. If you have received more than one digital set-top box, please connect all of your new digital set-top boxes to the appropriate TVs before calling Charter. All digital set-top boxes will be activated at the same time.
Activate Online: To use Charter's web-based equipment activation, we recommend using the latest version of Microsoft Explorer, Google Chrome, Mozilla Firefox, Apple Safari, or Opera.

Choose one of the options below to activate your Charter Digital set-top box:

Activate Online:

  1. Go to activate.charter.net
  2. You will be guided through the activation steps
  3. Typically you will be able to watch your favorite networks and shows shortly after activation while your guide continues to load.

Call 1-877-764-4054

  1. Call 1-877-764-4054
  2. You will then be guided through the activation steps
  3. Typically you will be able to watch your favorite networks and shows shortly after activation while your guide continues to load.